How Does Technology Improve Customer Service?
How quickly is your team able to respond to customer service requests? Is your customer service team overloaded with common questions? Customers today demand more
omnie’s team of customer service experts love to share exciting and innovative ways to make your customers say “WOW!” Follow our page for the latest new and tips from the industry leader in omni-channel, managed customer service solutions.
How quickly is your team able to respond to customer service requests? Is your customer service team overloaded with common questions? Customers today demand more
According to Forbes, poor customer service cost businesses approximately $75 Billion in 2018. That is a jaw-dropping amount of money — so what is going
How are you currently measuring your business’s customer service performance? Although key performance indicators (KPIs) like costs, profits, and cash flow can tell you how
Prinics, a worldwide KODAK brand licensee for dye-sublimation photo printers and instant print cameras, launches leading customer service program with Omnie Integrated Services. Prinics, a
This article showcases the top picks for the best Vancouver based Customer Service companies. Get in touch with the Omnie team!
Crocodile Wear, a retailer of the absolute best and most exotic fashion accessories in the market, implements extensive omni-channel customer service through Omnie’s integrated services.
Omnie Integrates with Zendesk to Provide Premier Customer Service and Leading Technology to All Businesses Omnie Integrated Services, an innovative, industry-leading, omni-channel customer service platform,
Last year, we learned that customer needs can change in a blink, and your support team needs to change almost as fast. This report will
Zendesk is partnering with Pop-Up Magazine to bring you a different kind of virtual event. Get transported back to IRL theater as stories about technology,
Adapting to rapid change. How small businesses can deliver better customer experiences with leaner teams. [Benchmark Report] Adapting to Rapid Change: Tips to serve your